Insurance & Payment Information

I strive to make your care affordable, and I set my fees to be in line with other practices in the area.

My fees are based on 22 years of experience as a Licensed Mental Health Counselor (LMHC), Licensed Clinical Professional Counselor (LCPC), Licensed Clinical Addictions Counselor (LCAC) with specialized training as a Board Certified Art Psychotherapist (ATR-BC). By choosing Sankofa Counseling, you are choosing an experienced provider with many years of expertise and training. 

Rates (updated March 21, 2023):


$200 for intake session (0-60 minutes)        
$250 for intake session (90 minutes) 

$150 for one clinical hour

$125 for 45 minutes

$100 for 30 minutes

Groups & retreats:

I have been doing groups and retreats for almost 25 years. Rates for these services are to be discussed with the therapist based on number of people in attendance. Group Art Psychotherapy rates are $200/hr for minimum of 3 hours. 

Payment: I accept cash, checks, and all major credit cards. 

Update as of April 1, 2023: copays can be paid via Zelle for no fee, or Square with a fee of 2.9% + .30 

Example: Your copay is $20. If you use Zelle, cash or check, it is $20 and no fee. If you use Square, it will be $20.88

Insurance 

  • Aetna
  • Anthem
  • Blue Cross/Blue Shield
  • Cigna
  • United Healthcare
  • UMR
  • Out of Network

For your convenience, I will bill your insurance company, and provide you with information regarding amounts owed and paid. I expect that you will take care of any co-pay on the day of your appointment. Please keep in mind that your health insurance may not cover certain issues. I will discuss this with you at your first visit. You are required to contact your insurance BEFORE your first session to learn about your co-pay and deductible. I am not responsible for any successful or unsuccessful reimbursements as this is considered a matter between you and your insurance company. 

You will need to check with your provider to see if we accept your insurance (please see FAQ section of this website for questions to ask your insurance carrier). Please call the number on the back of your insurance card BEFORE calling for an appointment to make sure that I am in network, and that your insurance covers mental health/behavioral health services. 

For those who opt out of using their commercial insurance:   Over the years, many have opted out of using their commercial insurance for a multitude of reasons. The #1 reason is that people don't want their insurance dictating how many sessions they are allowed to have each year. Without following the insurance company's rules and regulations, you and your therapist are free to experience therapy the way it was intended. This means that you can have longer, more frequent/greater number of sessions, participate in out-of-office sessions (at your home or another location), or receive treatment online without being told "no" by your insurance carrier. You have permission to not involve any third party in billing or paperwork. I can assure you that your anonymity, privacy and confidentiality of your health records will be preserved. Please sign "opt out of insurance" form for this option.

Cancellation and no show policy

My practice requires 24 hours notice prior to cancelling a session. I request this notice so that your appointment slot can be offered to another client in need. If you do not show up for your scheduled therapy appointment, and you have not notified me at least 24 hours in advance via phone, text, or email, you will be required to pay the full cost of the session ($150). As a mother, I absolutely understand that emergencies and circumstances come up. I will evaluate on a case by case basis. In addition, future appointments will not be scheduled if there is an outstanding no-show fee or balance on the account; these must be paid before further sessions will be scheduled. 

Successful outcomes in therapy are directly related to participation in regularly scheduled sessions. 

Clients who have violated the no show/cancellation policy 3 or more times within the last calendar year will be asked to pay a $100 deposit going forward. If you late cancel or no show, you will loose the deposit. 

Contacting me:

Within reasonable limits, phone calls and texts are a normal part of the therapy process and there is no charge. If phone calls or texts become excessive or lengthy, there will be a session fee (telehealth) incurred for this. 

When I provide my personal phone number for clients to use to reach me via text or phone, I may be in session with another client or otherwise unavailable (especially outside of business hours) when you call. Please feel free to leave a detailed message on my confidential voicemail. However, if you are calling with an emergency, please go to your local emergency room, or call 911 immediately. 

Please feel free to contact me!

Call me at (219) 929-6205 or email me at [email protected]

LOCATION

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Office Hours

Office Hours

Monday:

9:00 am-5:00 pm

Tuesday:

9:00 am-5:00 pm

Wednesday:

9:00 am-6:00 pm

Thursday:

9:00 am-5:00 pm

Friday:

Friday hours appointment only

Saturday:

Saturday hours by appointment only

Sunday:

Closed